Privacy Policy

Last updated: August 18, 2025

At OncoBot, we respect your privacy and are committed to protecting your personal and health-related data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our medical oncology AI assistant. We understand the sensitive nature of health information and maintain strict confidentiality standards. For information about how we handle AI-generated content, see our AI Terms of Use.

Our Commitment to Privacy

OncoBot is designed with privacy at its core. We collect only the data necessary to provide and improve our clinical trial search services. We never sell your data to third parties, and we never use your health information for advertising.

Information We Collect

1. Usage Analytics

We use privacy-focused analytics to understand how our service is used:

  • Page views and navigation patterns (which pages you visit)
  • Search queries for clinical trials (not linked to your identity)
  • Interaction events (buttons clicked, features used)
  • Device information (browser type, operating system, screen size)
  • General location (country and state only, never precise location)
  • Session quality metrics (time spent, engagement scores)

We DO NOT collect: Your name or email (unless you provide it), IP addresses, precise location data, or any cross-site tracking information.

2. Clinical Trial Interactions

To improve our matching and recommendation system, we track:

  • Which clinical trials you view (anonymized)
  • Trial match scores and ranking positions
  • When you click contact information or external links
  • When you expand eligibility criteria
  • Search filters and keywords used

3. Optional Health Profile

If you choose to create a health profile for personalized trial matching:

  • What we store: General cancer type and region, disease stage category, treatment history (surgery, chemo, radiation, immunotherapy), performance status, general molecular marker status
  • What we DON'T store: Your name, contact information, specific medical record numbers, detailed clinical notes, or physician information
  • Your control: You can skip the profile entirely, abandon it at any point, delete your profile data at any time, or update information when your situation changes

4. Account Information

If you create an account:

  • Email address for authentication
  • Authentication tokens for secure access
  • Account preferences and settings

5. Performance Metrics

We monitor technical performance to ensure a smooth experience:

  • Core Web Vitals (page load speed, interactivity, visual stability)
  • Search response times and API performance
  • Error occurrences (not personal details)

How We Use Your Information

  • To provide medical oncology information and clinical trial matching
  • To improve the accuracy and relevance of search results
  • To understand which features are most helpful
  • To fix technical issues and optimize performance
  • To personalize recommendations (only if you create a health profile)

Analytics Technologies We Use

We use privacy-respecting analytics services:

  • Plausible Analytics: GDPR-compliant, cookie-free analytics that doesn't track individual users
  • PostHog: Product analytics configured for privacy protection, respects Do Not Track settings
  • Vercel Analytics: Performance monitoring with no personal data collection

Data Sharing and Third Parties

We may share your information only in these limited circumstances:

  • Service Providers: With secure hosting services and AI providers who help us operate the platform (they cannot use your data for their own purposes)
  • Medical Databases: We access public databases like ClinicalTrials.gov to provide up-to-date trial information
  • Legal Requirements: When required by law or to protect rights and safety

We never: Sell your data, share individual user behavior, use your data for advertising, create personal profiles for marketing, or track you across other websites.

Data Security

We implement stringent security measures:

  • All data transmitted using HTTPS encryption
  • Health profiles encrypted at rest
  • Regular security audits
  • Access controls and monitoring
  • Secure authentication requirements

Your Privacy Rights

You have complete control over your data:

  • Access all information we have about you
  • Request correction or deletion of your data
  • Export your health profile in a portable format
  • Opt-out of analytics tracking
  • Use our service completely anonymously
  • Delete your account and all associated data

To exercise any of these rights, contact us at hi@onco.bot

Consent Management

OncoBot uses a progressive consent system that gives you granular control over how your data is used. You can manage your consent preferences directly in the app through the Settings menu.

Core Permissions (Required for Service)

These permissions are essential for OncoBot to function and provide personalized trial matching:

  • Eligibility Checks: Use your health information to check trial eligibility
  • Trial Matching: Match you with relevant clinical trials based on your profile
  • Contact Sharing: Share your contact information with trial sites and sponsors when you express interest
  • Data Sharing: Share your health data with research partners for matching purposes

Optional Permissions

These enhance your experience but are not required:

  • Marketing Communications: Receive updates about new trials and OncoBot features
  • Analytics: Help us improve our service through usage data collection
  • Research Insights: Contribute anonymized data for cancer research insights

Managing Your Consent

You can update your consent preferences at any time through the Privacy tab in Settings. Disabling core permissions will limit OncoBot's ability to provide personalized recommendations, but you can still use the general search features. Your consent choices are remembered and can be changed whenever your preferences change.

Data Retention

  • Analytics data: Aggregated after 30 days, deleted after 1 year
  • Health profiles: Deleted 90 days after last activity
  • Session data: Cleared when you close your browser
  • Search history: Not stored beyond current session
  • Error logs: Retained for 30 days for debugging

Do Not Track

We respect your browser's "Do Not Track" setting. When enabled, we will not collect any analytics data about your usage.

Children's Privacy

OncoBot is designed for healthcare professionals and adult patients. We do not knowingly collect information from anyone under 18. If you believe a child has provided us with personal information, please contact us immediately.

International Users

Data may be processed in the United States. We comply with applicable international privacy laws including GDPR (EU users) and CCPA (California users).

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

hi@onco.bot

By using OncoBot, you agree to our Privacy Policy and our Terms of Service.